Privacy Last Updated: January 2025

Hibjee Privacy Policy —
Your Data, Handled with Care

At hibjee, your privacy is not an afterthought. This Privacy Policy explains exactly what personal data we collect when you use the hibjee platform, why we collect it, how we use it, who we share it with, and what rights you have over your own information. We've written this in plain language so it's actually useful to read.


Our Commitments

Six Ways Hibjee Protects Your Privacy

These are the core privacy commitments hibjee makes to every player on the platform. The full details are in the policy sections below.

Encrypted Storage

All personal data stored by hibjee is encrypted at rest using industry-standard AES-256 encryption. Your information is never stored in plain text on any hibjee server or database.

No Data Selling

Hibjee does not sell, rent, or trade your personal data to third-party marketers under any circumstances. Your information is used only to operate and improve the hibjee platform.

Your Rights, Respected

You have the right to access, correct, and request deletion of your personal data at any time. Hibjee will respond to all data rights requests within 30 days of receipt.

Minimal Data Collection

Hibjee only collects the data that is genuinely necessary to operate the platform, verify your identity, process payments, and comply with legal obligations. Nothing more.

Restricted Internal Access

Access to player data within hibjee is restricted on a strict need-to-know basis. Only authorised team members whose roles require it can access personal player information.

Breach Notification

In the unlikely event of a data breach that affects your personal information, hibjee will notify affected players promptly and take immediate steps to contain and remediate the incident.


This Privacy Policy was last updated on 1 January 2025

01 Who We Are

Hibjee operates the online gaming platform available at hibjee.org and through the hibjee mobile app. When this Privacy Policy refers to "hibjee", "we", "us", or "our", it means the hibjee platform and the team responsible for operating it.

Hibjee is the data controller for all personal information collected through the platform. This means we are responsible for deciding how and why your personal data is processed. If you have any questions about how hibjee handles your data, the contact details are at the end of this policy.

This policy applies to all users of the hibjee platform — whether you are browsing as a guest, a registered member, or an active player depositing and wagering real money.

02 Data We Collect

Hibjee collects personal data in three main ways: information you provide directly when registering or using the platform, information generated automatically through your use of the platform, and information received from third-party service providers such as payment processors and identity verification services.

The table below summarises the categories of data hibjee collects and the source of each:

Data Category Examples Source
Identity Data Full name, date of birth, gender, nationality Provided by you at registration or verification
Contact Data Email address, phone number, residential address Provided by you at registration
Financial Data Payment method details, transaction history, deposit and withdrawal records Provided by you and payment processors
Verification Data Government-issued ID, proof of address, selfie for liveness check Provided by you during KYC verification
Technical Data IP address, device type, browser, operating system, session timestamps Collected automatically when you use the platform
Usage Data Games played, wager amounts, session duration, feature interactions Collected automatically through platform activity
Communications Data Support chat transcripts, email correspondence, feedback submissions Generated when you contact hibjee support

Hibjee does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law or responsible gaming obligations.

03 How We Use Your Data

Every piece of data hibjee collects is used for a specific, legitimate purpose. We do not process your data in ways that are incompatible with the reasons it was originally collected. The main purposes for which hibjee uses your personal data are:

  • Account creation and management — to register your account, verify your identity, and maintain your player profile on the hibjee platform.
  • Processing transactions — to handle deposits, withdrawals, bonus credits, and Loyalty Program rewards accurately and securely.
  • Platform security and fraud prevention — to detect and prevent unauthorised access, fraudulent activity, money laundering, and abuse of the hibjee platform.
  • Legal and regulatory compliance — to meet our obligations under applicable anti-money-laundering laws, age verification requirements, and licensing conditions.
  • Customer support — to respond to your enquiries, resolve disputes, and improve the quality of support provided through live chat and email.
  • Responsible gaming — to monitor gameplay patterns that may indicate problem gambling and to apply self-exclusion or limit settings requested by players.
  • Platform improvement — to analyse usage patterns and technical performance data so we can improve the hibjee experience for all players.
  • Marketing communications — to send you promotional offers and updates about hibjee, but only where you have given explicit consent to receive them. You can opt out at any time.

Hibjee will only send you marketing emails or push notifications if you have opted in during registration or through your account settings. You can withdraw this consent at any time by updating your notification preferences or contacting support.

04 Legal Basis for Processing

Hibjee processes your personal data on one or more of the following legal grounds, depending on the specific purpose:

  • Contract performance — processing is necessary to fulfil the agreement between you and hibjee when you register an account and use the platform.
  • Legal obligation — processing is required to comply with applicable laws, including anti-money-laundering regulations and age verification requirements.
  • Legitimate interests — processing is necessary for hibjee's legitimate business interests, such as fraud prevention, platform security, and service improvement, provided these interests are not overridden by your rights.
  • Consent — for marketing communications and non-essential cookies, hibjee relies on your explicit consent, which you can withdraw at any time.

05 Data Sharing

Hibjee does not sell your personal data. We share your data only in the limited circumstances described below, and only with parties who are contractually required to handle it securely and in accordance with applicable privacy laws.

  • Payment processors — bKash, Nagad, Rocket, and bank partners receive the financial data necessary to process your deposits and withdrawals.
  • Identity verification providers — third-party KYC services receive identity documents and verification data to confirm your age and identity as required by law.
  • IT and infrastructure providers — cloud hosting and security service providers who process data on our behalf under strict data processing agreements.
  • Regulatory and law enforcement authorities — where required by law, court order, or regulatory request, hibjee may disclose personal data to the relevant authority.
  • Responsible gaming organisations — in cases where a player has self-excluded, limited information may be shared with recognised responsible gaming bodies to enforce the exclusion.

All third parties who receive personal data from hibjee are required to implement appropriate technical and organisational security measures and to use the data only for the specific purpose for which it was shared.

06 Cookies & Tracking

Hibjee uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the site is used. Cookies are small text files stored on your device when you visit hibjee.

The types of cookies hibjee uses are:

  • Essential cookies — required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
  • Functional cookies — remember your preferences such as language settings and game display options to improve your experience on hibjee.
  • Analytics cookies — collect anonymised data about how players navigate and use the hibjee platform. This helps us identify areas for improvement. These are only set with your consent.
  • Marketing cookies — used to track the effectiveness of hibjee promotional campaigns. These are only set with your explicit consent and can be withdrawn at any time.

You can manage your cookie preferences through your browser settings at any time. Note that disabling essential cookies may affect the functionality of the hibjee platform.

07 Data Retention

Hibjee retains your personal data for as long as your account is active and for a period after account closure as required by law and legitimate business needs. The general retention periods are:

  • Account and identity data — retained for the duration of your account plus a minimum of 5 years after closure, as required by anti-money-laundering regulations.
  • Transaction records — retained for a minimum of 5 years from the date of each transaction.
  • Support communications — retained for 3 years from the date of the last interaction.
  • Technical and usage data — retained for up to 24 months in identifiable form, after which it is anonymised or deleted.
  • Marketing consent records — retained for as long as you remain opted in, plus 1 year after opt-out to demonstrate compliance.

When data is no longer required, hibjee securely deletes or anonymises it so it can no longer be linked to you as an individual.

08 Your Privacy Rights

As a hibjee player, you have the following rights over your personal data. To exercise any of these rights, contact the hibjee privacy team at [email protected] with the subject line "Privacy Rights Request". We will respond within 30 days.

Right of Access
Request a copy of all personal data hibjee holds about you.
Right to Rectification
Ask us to correct inaccurate or incomplete personal data.
Right to Erasure
Request deletion of your data where there is no legal obligation to retain it.
Right to Restriction
Ask us to pause processing of your data in certain circumstances.
Right to Portability
Receive your data in a structured, machine-readable format.
Right to Object
Object to processing based on legitimate interests, including direct marketing.

09 Security Measures

Hibjee takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, accidental loss, destruction, or disclosure.

  • All data transmitted between your device and the hibjee platform is encrypted using TLS 1.2 or higher.
  • Personal data stored on hibjee servers is encrypted at rest using AES-256 encryption.
  • Access to player data within hibjee is controlled through role-based access permissions and multi-factor authentication for all staff accounts.
  • Hibjee conducts regular security audits and penetration testing to identify and address vulnerabilities.
  • All third-party service providers are assessed for security compliance before being granted access to any hibjee player data.

While hibjee takes every reasonable precaution, no online platform can guarantee absolute security. If you suspect your account has been compromised, contact hibjee support immediately via live chat or email.

10 Children's Privacy

The hibjee platform is strictly for adults aged 18 and over. Hibjee does not knowingly collect personal data from anyone under the age of 18. Age verification is performed during the registration process and may be repeated at any time if there is reason to suspect a player may be underage.

If hibjee discovers that personal data has been collected from a person under 18, that data will be deleted immediately and the associated account will be closed. If you believe a minor has registered on hibjee, please contact us at [email protected] so we can investigate and take action promptly.

11 Changes to This Policy

Hibjee may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered players by email and display a notice on the hibjee platform. The updated policy will be published on this page with a revised "last updated" date.

We encourage you to review this Privacy Policy periodically. Continued use of the hibjee platform after an updated policy has been published means you accept the revised terms. If you do not agree with any changes, you should stop using the platform and contact support to close your account.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how hibjee handles your personal information, please get in touch:

  • Email: [email protected]
  • Subject line for data requests: "Privacy Rights Request"
  • Live Chat: Available from the hibjee platform after login, 24/7
  • FAQ: Visit the FAQ page for answers to common privacy questions

Hibjee aims to respond to all privacy-related enquiries within 5 business days and to complete data rights requests within 30 days of receipt.


Privacy Protected Free to Join Verified Platform

Your Data is Safe. Now Let's Play.

Hibjee is built on trust. Your personal data is protected, your transactions are encrypted, and your privacy rights are respected at every step. Join hundreds of thousands of players across Bangladesh who choose hibjee for a safe, fair, and exciting gaming experience.